商務英語信函道歉信（精選12篇）

商務英語信函道歉信 篇1

　　Dear Mr. Clinton

　　Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

　　I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

　　Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

　　In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

　　Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

　　Yours sincerely

　　Paul Harvey

商務英語信函道歉信 篇2

　　dear frank:

　　i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

　　yours truly

商務英語信函道歉信 篇3

　　Hi George,

　　I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.

　　I promise to make up for it by the next practice session.

　　Ron

商務英語信函道歉信 篇4

　　Dear Mr. / Ms,

　　I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

　　On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

　　I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

商務英語信函道歉信 篇5

　　To ：

　　I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

　　Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

　　Yours,

　　Li Hua

商務英語信函道歉信 篇6

　　Apologize letter __ business English_ by LQY

　　Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours

商務英語信函道歉信 篇7

　　Dear Mr. Grison

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商務英語信函道歉信 篇8

　　Dear Mr. / Ms. ,

　　I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

　　Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

　　Yours,

　　Li Hua

商務英語信函道歉信 篇9

　　Dear ___________,

　　I am truly sorry that_________________________(道歉的原因).

　　The reason is that_(介紹原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

　　Yours sincerely

　　Li Ming

商務英語信函道歉信 篇10

　　To：

　　I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

　　Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

　　Yours,

　　Li Hua

商務英語信函道歉信 篇11

　　Dear Ms Sciberras,

　　I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

　　Thank you.

　　Regards,

　　Anita Borg

商務英語信函道歉信 篇12

　　Dear Mr. / Ms,

　　We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

　　Yours faithfully,